Deliveroo

Set up your account, learn how Deliveroo works, and discover key information like the Value Programme before taking your first orders.

Getting started on Deliveroo 

A guide to signing up to be a Deliveroo partner in the UK.

Join Deliveroo via our website

Find out how Deliveroo works for partners

Deliveroo 101: how it works

What is Partner Hub?

Find out how to navigate the new Hub Homepage and discover which new features are available.

How to use the new Hub Homepage (KW/UAE only)

Edit menu items and photos, add new menu categories and publish a menu across multiple sites using Menu Manager

How can I manage my Deliveroo menu in Partner Hub?

Learn the minimum requirements your menu needs to meet before going live

What are the Deliveroo menu requirements for new partners?

Find out more about items that are restricted on Deliveroo

What am I not allowed to have on my Deliveroo menu?

Learn about what Rider Check-in means for you, Riders and Customers

What is Rider Check-in

Simple steps to order and activate your Rider Check-in Tag in your order collection point

How to install Rider Check-in

Activate your Rider Check-in Tags in six simple steps today

Activate your Rider Check-in Tags

Find out more about how to book a professional photoshoot to help your menu stand out

How can I schedule a photoshoot for my Deliveroo menu

Find out how you can order Deliveroo signage to use in your store

How to order Deliveroo Signage

Ordering packaging for your Deliveroo orders is quick and easy through our dedicated webstore.

How to order Deliveroo packaging

Discover all the offers designed to help partners save money, improve operations, and support business growth.

Partnerships and Benefits

Important Update To Our Restricted Items Policy

How to find your FSA ID online and how to send your rating to Deliveroo

How do I find my FSA ID? - UK

Platform reporting data collection - Frequently Asked Questions (FAQs)

Tax requirements under DAC7

Discover how you can increase visibility through Edenred Ticket Restaurants on Deliveroo

Meal Cards: a new way for Italian customers to pay (Italy only)

How to use the new Hub Homepage

Stay updated with real-time alerts and manage your business efficiently with the new Partner Hub App.

How to manage your business on the go with the Partner Hub App

Learn how to get set up on Deliveroo and start taking your first orders

Getting set up

Deliveroo’s Value Programme offer: Midweek Special

Value Programme is designed to help customers find those restaurants that offer great value for money.

Value Programme: a recipe for future success

Frequently asked questions about the Value Programme

The Value Programme

About Deliveroo Plus in Belgium

Deliveroo Plus Gold just got better — new perks for members (UAE)

Plus Silver subscribers will now enjoy free delivery from great restaurants when they spend over £15!

Deliveroo Plus Silver just got even better

Plus

How Deliveroo order and menu integration could help your business

Why should I connect my systems with Deliveroo

Manage your Deliveroo orders, menu or opening hours using your POS system

What can I connect with Deliveroo?

You must have the latest version of MobiControl downloaded. Learn how to check you have the correct version installed.

How to use MobiControl

Learn more about how to connect your systems with Deliveroo

Integrations

Understand why accurate opening hours matter

How your opening hours affect your visibility on Deliveroo

Learn how you can be more visible on Deliveroo and reach more customers

How to increase your visibility in the Deliveroo app

Learn how we help new partners on Deliveroo

How are new restaurants ranked on the restaurant list?

Understand how we list restaurants and stores to customers on Deliveroo

How do the Deliveroo Restaurant and Store lists work?

Find out why you not be able to find your business on the Deliveroo app

Why is my business not appearing on Deliveroo?

Learn more about how we list businesses in the app

Your position in the app

This article explains how to configure your store network so the Deliveroo Order Picker works correctly.

How to allow Deliveroo on your store’s network (Retail & Grocery partners only)

This article explains how to download and set up the Deliveroo Order Picker in your store. This article applies to retail and grocery partners only.

How to set up the Deliveroo Order Picker (Retail & Grocery partners only)

This article explains how to pick, substitute and remove items using the Deliveroo Order Picker.

How to use the Deliveroo Order Picker (Retail & Grocery partners only)

This article explains how to view and update login details for your picking team in Hub.

How to update your pickers’ login details (Retail & Grocery partners only)

This article explains how to create a login for a new picker in Hub.

How to add a picker to your store (Retail & Grocery partners only)

This article answers common questions about the Deliveroo Order Picker.

FAQ: Deliveroo Order Picker (Retail & Grocery partners only)

This article explains how barcode scanning works in the Deliveroo Order Picker and how to use it when picking orders.

FAQs: How to use barcode scanning in the Order Picker (Retail & Grocery partners only)

Find out how it works and how to set it up

Order Picker

Visit our Learning Centre

Find answers and get help from Intercom Support and Community Experts

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