Deliveroo

Find out how Deliveroo works for partners

Deliveroo 101: how it works

Discover how you can increase visibility through Edenred Ticket Restaurants on Deliveroo

Meal Cards: a new way for Italian customers to pay (Italy only)

A guide to signing up to be a Deliveroo partner in the UK.

Join Deliveroo via our website

How to find your FSA rating online and how to send your rating to Deliveroo

How do I find my FSA rating? - UK

This article explains how to set up your Sumni tablet, troubleshoot common issues, and manage printer settings so you can start receiving Deliveroo orders. This applies to all partners using…

How to set up and use your Sumni tablet

Receive and manage Deliveroo orders on your own device

How to use Live Orders in Partner Hub

Edit menu items and photos, add new menu categories and publish a menu across multiple sites using Menu Manager

How can I manage my Deliveroo menu in Partner Hub?

Learn the minimum requirements your menu needs to meet before going live

What are the Deliveroo menu requirements for new partners?

Why you need to add allergens to your menu - and how to add allergens using Menu Manager in Hub

How do I add allergens to my Deliveroo menu?

How to manage orders and adjust delivery times on the Deliveroo tablet

Accepting and preparing orders if you do your own delivery

A guide to using Pickup and preparing your restaurant for collections from Deliveroo customers

Getting started with Pickup

Platform reporting data collection - Frequently Asked Questions (FAQs)

Tax requirements under DAC7

This article explains how to create a login for a new picker in Hub.

How to add a picker to your store (Retail & Grocery partners only)

This article explains how to view and update login details for your picking team in Hub.

How to update your pickers’ login details (Retail & Grocery partners only)

This article explains how to download and set up the Deliveroo Order Picker in your store. This article applies to retail and grocery partners only.

How to set up the Deliveroo Order Picker (Retail & Grocery partners only)

This article answers common questions about the Deliveroo Order Picker.

FAQ: Deliveroo Order Picker (Retail & Grocery partners only)

Learn about different types of dietary requirements and how you can add them to your Deliveroo menu items.

How do I add dietary tags to individual items in Menu Manager

Ordering packaging for your Deliveroo orders is quick and easy through our dedicated webstore.

How to order Deliveroo packaging

Aidan Baker

Hannie Cheese

Set up your account, learn how Deliveroo works, and discover key information like the Value Programme before taking your first orders.

Getting started on Deliveroo 

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.