Deliveroo Plus Gold has been upgraded in the UAE, giving members more value and helping drive more orders to your business.
Deliveroo Plus Gold is our premium, best-in-class membership that rewards loyalty. By giving members new reasons to order more often, Plus Gold drives consistent demand and growth opportunities for partners like you.
New Deliveroo Plus Gold Perks
Deliveroo Plus Gold now includes several new perks that add more value for members and bring more demand to your business:
10% credit back for members:
Plus Gold members will now get 10% credit back on eligible restaurants and grocery orders over AED 80. This is a member-only benefit funded by Deliveroo during the initial launch period to drive more demand to your business.
Premium Care:
Plus Gold members now receive 24/7 priority support. This means faster responses and resolutions when they need help, which improves their experience and makes them more likely to stay loyal and order again.
Updated Free Delivery Minimum Order Value:
Members now need to spend:AED 30 for restaurants
AED 50 for grocery and retail
Annual plan savings:
Members can now get better value by choosing a yearly plan of 12 months for the price of 10. To celebrate the relaunch, there’s a special limited-time launch offer of 12 months for the price of 8. Annual plans keep members committed for longer, which builds loyalty and helps deliver steadier demand for your business.
Note: Credit back is only available on eligible restaurants and grocery partners orders. It does not apply to retail partners.
Ongoing Deliveroo Plus Gold perks
Alongside these new features, Deliveroo Plus Gold members also continue to enjoy Unlimited Free Delivery, Plus Rewards and On-Time Promise. These ongoing perks build loyalty, increase basket size and encourage repeat orders.
How credit back works
Restaurants and grocery partners: Deliveroo Plus Gold members will get 10% credit back on eligible orders. Deliveroo is funding this perk at launch to drive more demand to your business.
Retail partners (not eligible for credit back): While credit back is not included for your orders, your business still benefits from Plus Gold through Premium Care, Rewards and Unlimited Free Delivery, all of which make members more likely to order again.
FAQs
Why don’t all orders qualify for 10% credit back?
Credit back is a member benefit on eligible restaurants and grocery orders over AED 80. Even if members don’t earn credit back when ordering from you, Plus Gold still drives more demand to your business through Premium Care, Rewards and Unlimited Free Delivery.
How long will Deliveroo fund credit back?
Deliveroo is funding this perk during the initial launch period. We’ll confirm any future changes well in advance.
Will I need to fund promotions in the future?
We encourage you to run your own promotions to attract Plus Gold members and capture demand. This helps you maximise the value of Plus Gold and bring in more orders.
What’s the new Free Delivery Minimum Order Value?
Members need to spend AED 30 for restaurants or AED 50 for grocery and retail to unlock Free Delivery. These thresholds help ensure that orders are valuable for you while still affordable for members.
What happens to existing Deliveroo Plus Gold perks?
Members still enjoy Unlimited Free Delivery, Plus Rewards and On-Time Promise. These ongoing perks build loyalty, increase basket size and encourage repeat orders.
What if I want to set up my own promotion?
You can set up an offer any time via Partner Hub.