You have received your Rider Check-in Install Pack and are ready to install and activate your Tags in your chosen Rider Collection Points.
It is now time to get started by following six simple steps:
Log in to the Partner Hub App on the mobile app or by clicking the button below:
Click the 'Settings' tab on the left-hand toolbar
Select 'Rider Check-in' > 'Register Tags' > 'Start Registration'
Enter the 1st Tag ID twice and click 'Next'
Enter the 2nd Tag ID twice and click 'Next - place tags'
Install Tags in your chosen collection point and click 'Go live'
The Tags will immediately be activated and Riders will start tapping the Tags before they can collect orders.
If you are having issues accessing Partner Hub, then Tag activations can be requested here. Please allow for 2-3 working days for the Tags to be activated, after completing the form.
If you have multiple Deliveroo brands based at your site (e.g. Virtual Brands, Signature etc.), repeat the above steps for each brand, entering the same Tag IDs for each brand. The tags will then be registered to each brand based at your site.
You're all set!
Rider Check-in: Accurate arrivals for faster deliveries.