Deliveroo Restaurants

How to spot new, repeat or frequent customers from your tablet or receipt

Customer Live Order insights on your receipts and tablet

Here’s a breakdown of the information on your receipts

Learn how to manage orders that customers place in advance for later

Increase your sales by automatically accepting orders on the Deliveroo tablet

Learn more about 'Busy mode' and when you should and shouldn't use it

We’re making pickup times more accurate so riders don’t arrive too early

Everything you need to know about avoiding rejecting an order

More information about why Deliveroo customers need to pay a bag fee

Review, view and moderate – it makes everyone’s experience better

Learn more about how you check your prep times

Learn more about how we calculate and set your prep times

Create memorable customer experiences in Hub. Act on feedback, reply or add customer credit, in response to your reviews.

Understand how customer ratings work and how they affect your visibility on Deliveroo

Learn more about how you check your restaurant ratings

Common questions on ‘Order ready’ and ‘Need more time?’ features

Common questions and our responses on item substitutions for orders

Common questions on Multi-Site Stacking features

Everything you need to know about our different delivery methods, accepting and preparing orders