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Go to Deliveroo Restaurants
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4. Orders and delivery
4. Orders and delivery

Everything you need to know about our different delivery methods, accepting and preparing orders

JAH
By Josh and 3 others4 authors20 articles
Customer Live Order insights on your receipts and tablet
Making sense of receipts - Marketplace+ partners
Scheduled orders
How to accept orders automatically
How to give yourself more time to prepare food with 'Busy mode'
How to manage Pickup orders
Changes to pick up times
How do I avoid rejecting orders?
How do I know if my restaurant is rejecting orders?
Why are all my orders being rejected?
Bag fees for Deliveroo orders - UK
Ratings and reviews in the Deliveroo App
Where can I check my prep time?
How are prep times set?
Replying to customer reviews in Hub
How do customer ratings work?
Where can I check my restaurant ratings?
FAQs: Order ready? Need more time? Buttons
FAQs: Item substitutions (Grocery partners only)
FAQs: Multi-Site Stacking
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