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Rider Check-in: Short Installation Guide
Rider Check-in: Short Installation Guide

Simple steps to order and activate your Rider Check-in Tag in your order collection point

H
Written by Hannah Morgan
Updated over a week ago

Each installation kit includes:

  • 2x Rider Check-in Tags.
    (Dimensions: 9cm x 9cm or 3.54in x 3.54in)

  • 1x Rider Check-in poster.
    (Dimensions: A5, 14.85cm x 21cm, or 5.8in x 8.3in)

  • 1x installation guide. Easy-to-follow instructions on how and where to hang your poster, the tag, and how to request tag activation.

Simply scan the QR code to send an activation request

After you receive your installation kit, you can request to activate your tags. To activate your Rider Check-in Tags:

  • Click the 'Activate your Check-in Tag' button below. This takes you to the activation request form.

  • Fill in the form. Once you complete the form, the tags will be activated by 12pm the next working day.


To activate the tags you will need:

  • Restaurant name and location.

  • The Deliveroo Site ID. This is a string of five numbers. Find it in Partner Hub by navigating to Live orders > Settings.

  • The Check-in Tag ID numbers. These are a string of 14 numbers and letters. They start with 04 printed on the bottom right-hand corner of each of your check-in tags.

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