Prep times are set automatically. When you first set up Deliveroo you have to set your prep time for quiet, moderate and busy periods. We use these numbers as a baseline to train our algorithm. But, once you start delivering orders, we’ll use machine learning to set more accurate prep times.  Our algorithm learns from your restaurant’s order information over the last 14 days. 

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Understanding prep times

Where can I check my prep time?

How can I change my prep time? 

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