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3. Manage your account and menu

3. Manage your account and menu

Keep your account up to date with everything on opening hours, settings and menu changes

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30 articles in this collection
Written by Adam S-R, Jack Gupta, Ash H and 1 other

More information about Customer Champions

Find out more about our new reward scheme for local restaurants
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Written by Adam S-R
Updated over a week ago

Submitting a support request in Restaurant Hub

You can use Hub for quick partner solutions using the 'Help' tab
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Written by Adam S-R
Updated over a week ago

How to redeem your Customer Champion benefits

A guide to using your Customer champions benefits - only available for selected markets
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Written by Ash H
Updated over a week ago

Ways to improve your customer satisfaction

Understand and increase customer satisfaction using Restaurant Hub insights
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Written by Adam S-R
Updated over a week ago
Your Deliveroo menu

Managing age restricted items in Restaurant Hub

Learn how to ensure age restricted products, like alcohol and tobacco, are correctly tagged in your menu
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Written by Adam S-R
Updated over a week ago

How to substitute unavailable items (Grocery partners only)

What to do when an item is out of stock to make sure customers get a complete order every time
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Written by Jack Gupta
Updated over a week ago

How to use the Deliveroo Order Picker (Grocery partners only)

Learn how to use the Deliveroo Order Picker to pick, substitute and remove items from orders.
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Written by Ash H
Updated over a week ago

How to add calorie and portion information to your menu - UK

How to add calorie information to your menu, and when it’s a legal requirement to do so
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Written by Molly Feeney
Updated over a week ago

Sending in your own images as a restaurant

Learn more about using your own images to showcase your food
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Written by Adam S-R
Updated over a week ago

How to mark menu items as unavailable

Learn how to easily update your menu when an ingredient or item is unavailable
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Written by Adam S-R
Updated over a week ago

Sending in your own images as a grocery store

Learn more about using your own images to showcase your products
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Written by Adam S-R
Updated over a week ago

How to add additional languages to your menu (Kuwait)

Add, edit and remove languages on your menu.
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Written by Ash H
Updated over a week ago

How to add dietary tags to your menu

Learn about different types of dietary requirements and how you can add them to your menu items.
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Written by Ash H
Updated over a week ago
Using Menu Manager

Menu Manager: Viewing and managing your menu(s)

How to view, duplicate and remove your menu(s) in Menu Manager
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Written by Ash H
Updated over a week ago

Menu Manager: Editing your menu name

How to add and edit your menu name in Menu Manager.
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Written by Ash H
Updated over a week ago

Menu Manager: Publishing a menu to one or multiple sites

Find out how to publish a menu to one site and how to add the same menu to multiple sites
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Written by Ash H
Updated over a week ago

Menu Manager: Adding, editing and removing a menu item

How to add, edit and remove an item from your menu
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Written by Ash H
Updated over a week ago

Menu Manager: Adding, editing and removing menu categories

How to add, edit or remove categories from your menu
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Written by Ash H
Updated over a week ago

Menu Manager: Adding, editing and removing options

How to add, edit and remove options to items on your menu.
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Written by Ash H
Updated over a week ago

Menu Manager: Adding, editing and removing item photos

How to add, edit and remove item photos from your menu(s)
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Written by Ash H
Updated over a week ago

Menu Manager: Adding and editing hero photos

How to add and edit hero photos used in your menu(s).
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Written by Ash H
Updated over a week ago

Menu Manager: Scheduling different menus

Create, edit or remove scheduled menus using the Menu Manager tool
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Written by Adam S-R
Updated over a week ago

Frequently asked questions about scheduled menus

Menu manager allows you to set different menus at different times of the day and week using Hub
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Written by Adam S-R
Updated over a week ago
Your account settings

Changing your opening hours

Schedule days off on your tablet or in Hub and learn how to change your opening hours.
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Written by Adam S-R
Updated over a week ago

Manage your restaurant from anywhere with Restaurant Hub

Learn more about your Restaurant Hub
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Written by Adam S-R
Updated over a week ago

Changing your delivery settings - Marketplace+ partners (select markets only)

Learn more about how to increase your delivery area and set variable fees
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Written by Adam S-R
Updated yesterday

Where can I find my restaurant ID?

Everything you need to know about finding your restaurant ID
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Written by Adam S-R
Updated over a week ago
Connecting your systems with Deliveroo

Troubleshooting your system connection with Deliveroo

What to do if there's an issue with your Deliveroo POS integration
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Written by Adam S-R
Updated over a week ago

What can you connect with Deliveroo

Manage your Deliveroo orders, menu or opening hours using your POS system
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Written by Adam S-R
Updated over a week ago

The benefits of connecting your systems with Deliveroo

How Deliveroo order and menu integration could help your business
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Written by Adam S-R
Updated over a week ago