Deliveroo

To contact us for general enquiries, please log into <a href="https://restaurant-hub.deliveroo.net/login?redirect=/analytics" rel="nofollow noopener noreferrer" target="_blank">Hub</a> and visit the ‘Help’ section or use the live chat on <a href="https://restaurant-hub.deliveroo.net/login?redirect=/analytics" rel="nofollow noopener noreferrer" target="_blank">Hub</a>, weekdays between 10am and 10pm. ​ ​

For issues logging into Hub and urgent Live Order support: ​ 📞 +65 3158 5489 ​ Our phone lines are for Hub log in and Live Order support queries only. For all other issues, please see our guidance on the <a href="https://restaurant-hub.deliveroo.net/login?redirect=/analytics" rel="nofollow noopener noreferrer" target="_blank">Hub</a>. ​

💳 To access the New bank Detail change process, please go to: Partner Hub account &gt; Settings section &gt; Payments tab If you have Admin rights for your Hub account, you will be able to access the new form here.

See related articles for guidance on how to:

<a href="https://help.deliveroo.com/en/articles/3524899-managing-your-deliveroo-menu-in-restaurant-hub">Update your menu</a>

<a href="https://help.deliveroo.com/en/articles/2011886-changing-your-opening-hours">Change your opening hours</a>

<a href="https://help.deliveroo.com/en/articles/3151896-using-marketer-to-create-customer-promotions">Use Marketer</a>

<a href="https://help.deliveroo.com/en/articles/3295699-sending-in-your-own-images-as-a-restaurant">Add images to your menu</a>

<a href="https://help.deliveroo.com/en/articles/3151927-showcase-your-food-with-photography">Book a professional photoshoot</a>

<a href="https://help.deliveroo.com/en/articles/2037435-invoices-and-payments">View invoicing, payments and refunds</a>

<a href="https://help.deliveroo.com/en/collections/2612311-6-troubleshooting-and-technical-support">Troubleshoot technical issues</a>

- <a href="https://help.deliveroo.com/en/articles/3524899-managing-your-deliveroo-menu-in-restaurant-hub">Update your menu</a>
- <a href="https://help.deliveroo.com/en/articles/2011886-changing-your-opening-hours">Change your opening hours</a>
- <a href="https://help.deliveroo.com/en/articles/3151896-using-marketer-to-create-customer-promotions">Use Marketer</a>
- <a href="https://help.deliveroo.com/en/articles/3295699-sending-in-your-own-images-as-a-restaurant">Add images to your menu</a>
- <a href="https://help.deliveroo.com/en/articles/3151927-showcase-your-food-with-photography">Book a professional photoshoot</a>
- <a href="https://help.deliveroo.com/en/articles/2037435-invoices-and-payments">View invoicing, payments and refunds</a>
- <a href="https://help.deliveroo.com/en/collections/2612311-6-troubleshooting-and-technical-support">Troubleshoot technical issues</a>