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6. Troubleshooting and technical support

6. Troubleshooting and technical support

Find everything on how to troubleshoot your restaurant equipment, check your set-up, and best practices

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10 articles in this collection
Written by Adam S-R
Check your order tablet set-up is correct

Setting up your tablet and printer

How to set up your new Deliveroo equipment
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Written by Adam S-R
Updated over a week ago

Setting up tablet notifications

Make sure sound, display, time and date settings are correct
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Written by Adam S-R
Updated over a week ago

A fresh new look for the order management app

Over the next few weeks, we’ll be rolling out a fresh new look to the order management app.
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Written by Adam S-R
Updated over a week ago
Order tablet issues

FAQs: Order tablet

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Written by Adam S-R
Updated over a week ago

FAQs: Sunmi

Find out how to set up this model of tablet for Deliveroo orders
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Written by Adam S-R
Updated over a week ago

Problems connecting to the internet

Common connectivity issues and some possible solutions
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Written by Adam S-R
Updated over a week ago

Why does it say Account Not Configured?

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Written by Adam S-R
Updated over a week ago
Printer issues

Why is my printer not working?

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Written by Adam S-R
Updated over a week ago

Why is my printer not printing correctly?

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Written by Adam S-R
Updated over a week ago
Live orders

FAQs: Live Orders (Restaurant Hub)

For restaurants using Deliveroo’s Web app to fulfil orders for the first time
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Written by Adam S-R
Updated over a week ago
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