Deliveroo

Find everything on how to troubleshoot your restaurant equipment, check your set-up, and best practices

Troubleshooting and technical support 

This article explains how to set up your Sumni tablet, troubleshoot common issues, and manage printer settings so you can start receiving Deliveroo orders. This applies to all partners using…

How to set up and use your Sumni tablet

This article explains how to set up your Sumni tablet, fix common issues, and manage printer settings so you can receive and process Deliveroo orders without interruption.

This applies to…

How to set up and troubleshoot your Deliveroo tablet

This article explains how to troubleshoot internet connection issues on your Deliveroo tablet. A stable internet connection is essential to receive and manage orders. This applies to all partners using…

How to fix internet connection problems on your tablet

This article answers common questions about setting up and managing your iMin picking device.

FAQs: iMin Picking Devices (Retail & Grocery partners only)

Why does it say Account Not Configured?

Troubleshoot issues with your Deliveroo tablet

Tablet Maintenance

For restaurants using Deliveroo’s Web app to fulfil orders for the first time

FAQs: Managing Live Orders in Partner Hub

Troubleshoot issues with Live Orders in Hub

Live Orders in Hub

What to do if there's an issue with your Deliveroo POS integration

How to troubleshoot your system connection with Deliveroo

Find out how to troubleshoot issues with systems you have connected to Deliveroo

System connections

Find answers and get help from Intercom Support and Community Experts

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