Deliveroo

Increase your sales by automatically accepting orders on the Deliveroo tablet

How to accept orders automatically

Learn how prep times work, how they're calculated and how they can impact customer satisfaction on Deliveroo

How do prep times work

Receive and manage Deliveroo orders on your own device

How to use Live Orders in Partner Hub

Learn more about how we calculate and set your prep times

How are prep times set?

Learn how to manage orders that customers place in advance for later on Deliveroo

What are scheduled orders and how do they work?

Learn more about 'Busy mode' and when you should and shouldn't use it

How to give yourself more time to prepare food with 'Busy mode'

Find out more about the ‘Order ready’ and ‘Need more time?’ features on your Deliveroo tablet and how they can help send a rider to you sooner or later

What are the Order ready & Need more time? Buttons and how do they work?

Learn more about how you check your prep times

Where can I check my prep time?

Discover how to prevent spoiled food on Deliveroo with tips on packaging, timing, and handling to boost ratings and protect your restaurant’s reputation

What is Spoiled Food and how can I avoid it?

Learn how to accept and prepare Deliveroo orders

Accepting & preparing orders

Find answers and get help from Intercom Support and Community Experts

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