All Collections
5. Invoices, refunds and payments
Learn more about invoices, how refunds work and how you’ll receive payments
Invoices and payments
View and update your bank details in Hub
When will I be paid by Deliveroo?
I’m not receiving my invoices. How can I get them?
Changes to your Deliveroo payment cycle
Why have I been charged for this refund?
How do I challenge a refund?
Tips for reducing refunds
How is Deliveroo safeguarding restaurants?
How to manage refunds in Hub
Why have I been charged for this cancellation? (UKI)