5. Invoices, refunds and payments
Learn more about invoices, how refunds work and how you’ll receive payments
Invoices and payments
View and update your bank details in Hub
When will I be paid by Deliveroo?
I’m not receiving my invoices. How can I get them?
Changes to your Deliveroo payment cycle
Why have I been charged for this refund?
How do I challenge a refund?
Tips for reducing refunds
How is Deliveroo safeguarding restaurants?
How to manage refunds in Hub
Why have I been charged for this cancellation? (UKI)