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5. Invoices, refunds and payments

5. Invoices, refunds and payments

Learn more about invoices, how refunds work and how you’ll receive payments

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11 articles in this collection
Written by Adam Spawton-Rice
Invoices and payments

View and update your bank details in Hub

Need to change your bank account details? Find and edit your payment details in Restaurant Hub
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Written by Adam Spawton-Rice
Updated over a week ago

Invoices and payments

Learn how to read your invoice and find out when you'll be paid
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Written by Adam Spawton-Rice
Updated yesterday

When will I be paid by Deliveroo?

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Written by Adam Spawton-Rice
Updated over a week ago

I’m not receiving my invoices. How can I get them?

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Written by Adam Spawton-Rice
Updated over a week ago

Changes to your Deliveroo payment cycle

Find out more about our updated payment schedules and why we're ending temporary daily payments
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Written by Adam Spawton-Rice
Updated over a week ago

Changes to your Deliveroo payment cycle - Hong Kong

Find out more about our updated payment schedules
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Written by Adam Spawton-Rice
Updated over a week ago
Customer refunds

Managing refunds

Everything you need to know about refunds and how to manage them
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Written by Adam Spawton-Rice
Updated over a week ago

Tips for reducing refunds

Learn more about how reduce refunds
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Written by Adam Spawton-Rice
Updated over a week ago

Why have I been charged for this refund?

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Written by Adam Spawton-Rice
Updated over a week ago

How do I challenge a refund?

Learn more about challenging a refund
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Written by Adam Spawton-Rice
Updated over a week ago

How is Deliveroo safeguarding restaurants?

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Written by Adam Spawton-Rice
Updated over a week ago