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Find out who to contact about general enquiries, your menu and more

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Written by Ash H
Updated over a week ago

To contact us for general enquiries, please log into Hub and visit the ‘Help’ section or use the live chat on Hub, weekdays between 9 am and 6:45 pm.


For issues logging into Hub and urgent Live Order support:


📞 +3902 3057 8333 and press 1


For help logging into Hub, tablet and printer maintenance:


📞 Weekdays, 10am to 7pm

+3902 3057 8333 and press 2

🖥️ Or login to contact us via the “Help” section of the Hub


Our phone lines are for Hub log in, Live Order support and Technical support queries only. For all other issues, please see our guidance on the Hub.

For changing of bank details:

To access the New bank Detail change process, please go to: Partner Hub account > Settings section > Payments tab If you have Admin rights for your Hub account, you will be able to access the new form here.

See related articles for guidance on how to:

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