Deliveroo

Common questions on Receipt Scanning features

FAQs: Rider Receipt Scanning

Learn how to protect your Partner Hub account with these essential online safety and security best practices.

Keeping Your Partner Hub Account Safe: Online Account Safety and Security Best Practices

Aaron Mallet

Hannah Morgan

Phoebe McRae

A curated list of the most commonly asked questions by Deliveroo restaurant partners

Troubleshooting & FAQ 

We’ve updated how we calculate refunds when customers claim compensation for items in bundled orders to make them fairer and more accurate.

Why have my compensation charges for bundled items changed? (UKI)

Why have my compensation charges for bundled items changed? (UAE, Kuwait, Qatar)

Payments and refunds

Learn more about the update and how to install it

FAQs: How to update the iMin firmware [Existing Grocery Partners]

Everything you need to know about your iMin

FAQs: iMin Picking Devices [New & Existing Grocery Partners]

Kat Kononenko

Tablet Issues

Frequently asked questions about the Value Programme

New UK and Ireland Signage

Introducing Deliveroo’s new Value Programme offer: Midweek Special

Activate your Rider Check-in Tags in six simple steps today

Activate your Rider Check-in Tags

Shanice-Daniella Midda

Juliet Jeffrey

Other

Find answers and get help from Intercom Support and Community Experts

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