What is the restaurant/store list?
The restaurant/store list is how we present restaurants and stores to customers on Deliveroo. The higher up you are on this list, the more visible you are to customers.
Why do customers see different restaurant/store lists on Deliveroo?
The Deliveroo app is personalised for each customer. Restaurants/stores will appear higher up the list for customers who are more likely to order from them.
For example, customers who always order healthy food will see restaurants offering a healthier menu at the top of their list. People scrolling Deliveroo at breakfast time will see restaurants serving breakfast foods at the top of their list.
This offers a better experience for customers and means you are more visible to customers who are likely to order from your menu.
What are carousels and how do they work?
Carousels are featured sections in the Deliveroo app that help customers discover restaurants, like Offers Near You, Featured (sponsored placements), New On Deliveroo. These appear throughout the app, separate to the main view.
Getting featured in a carousel can increase your visibility and drive more traffic to your menu.
Your chances of being included improve when you:
Run Adverts or Offers in Partner Hub
Maintain strong ratings and prep performance
Offer competitive pricing and great value
Add Meal Deals to your menu
What else affects the your position on the Deliveroo app?
Where you appear on the Deliveroo app is also influenced by:
Learn how you can be more visible on Deliveroo by improving on these areas.
Related articles