Delivery time is how long it takes for you to deliver orders.
If you use your own delivery fleet, you should set your delivery times when you first use Deliveroo. There are three modes, Quiet, Moderate and Busy. These will give you flexibility.
You can still adjust the delivery time for each new order you get – we know things can change quickly.
We give customers a delivery estimate based on the delivery times you input.
If customers wait a lot longer, they might not order from you again.
If things are backed up, increase your delivery time for future orders until you’re caught up.