Deliveroo

Common questions on Receipt Scanning features

FAQs: Rider Receipt Scanning

Learn how to protect your Partner Hub account with these essential online safety and security best practices.

How to keep your Partner Hub account safe

Aaron Mallet

Hannah Morgan

Phoebe McRae

A curated list of the most commonly asked questions by Deliveroo restaurant partners

Troubleshooting & FAQ 

This article explains the update to how refunds are calculated for bundled items without individual prices. This applies to partners in the United Kingdom and Ireland.

Why have my compensation charges for bundled items changed? (UK & Ireland)

This article explains the update to how refunds are calculated for bundled items without individual prices. This applies to partners in UAE and Kuwait  only.

Why have my compensation charges for bundled items changed? (UAE & Kuwait)

Payments and refunds

Learn more about the update and how to install it

FAQs: How to update the iMin firmware [Existing Grocery Partners]

Everything you need to know about your iMin

FAQs: iMin Picking Devices [New & Existing Grocery Partners]

Kat Kononenko

Tablet Issues

Frequently asked questions about the Value Programme

New UK and Ireland Signage

Deliveroo’s Value Programme offer: Midweek Special

Activate your Rider Check-in Tags in six simple steps today

Activate your Rider Check-in Tags

Shanice-Daniella Midda

Juliet Jeffrey

Other

Find answers and get help from Intercom Support and Community Experts

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