From 1 February 2026, Deliveroo UAE is introducing a monthly platform fee for all restaurants. This fee ensures your accounts stay active on the platform and you continue to benefit from Deliveroo’s services. This fee will appear as a single monthly deduction on your invoice.
You can read more details about Invoices and Payments here.
Why are we introducing these fees?
This fee directly supports our ability to:
Accelerate enhancements to our platform, technology, and logistics infrastructure
Bring expanded innovation, tools, and best-in-class global practices from the DoorDash network to the UAE
Strengthen operational reliability, customer experience, and partner support
Ensure we can continue delivering consistent, high-quality service that can help drive sustainable growth for your business
What happens if a partner wants to cancel their contract with Deliveroo and stop receiving fees?
As per our standard T&Cs, if a partner wishes to cancel its contract with Deliveroo, a 30 day notice period is required. After this period, the contract will be cancelled and no further fees will be deducted beyond the end date.
For further information, please contact our support team at restaurants@deliveroo.ae.