Areas and fees is a new feature in Restaurant Hub that is only available to restaurants who have their own riders in the United Kingdom, Ireland, France, Italy, Netherlands, Belgium and Australia.

You’ll be able to reach customers in new areas and have full control over the fees you charge.

To access Areas and fees log into Restaurant Hub. You’ll find it on the left-hand side of the navigation bar.

With the new Areas and Fees feature you’ll be able to:

  • Choose your restaurant's delivery radius

  • Set your delivery fee and minimum order value

Changing your Delivery distance, delivery fee and minimum order value

  • Make sure you zoom in/or out to see the whole map

  • Select delivery distance by moving the dial

  • Enter minimum order value a customer will need to order from you

  • Enter the delivery fee you would like to charge

  • Select save to save your changes

Please note that once you select your preferences on Areas & Fees, you will have a circular delivery area and cannot revert back to your previous delivery area.

UK partners (excluding Northern Ireland) are additionally able to select and deactivate post code area.

Frequently Asked Questions

Can I set different delivery fees and minimum order values for different times of day?

No, it’s not possible to do this just yet, but we are always looking to improve our product. We’ll let you know if we’re making any changes.

Within one delivery area, can I set a variable delivery fee, depending on order value?

No, it’s not possible to do this just yet, but we are always looking to improve our product. We’ll let you know if we’re making any changes.

Can I deliver to specific postcodes?

UK partners (excluding Northern Ireland) can deliver to specific postcode areas by selecting the areas you would like to deliver in.

If you like, you can also ‘deactivate’ postcodes to stop delivering to a particular area.

How does this work with payments and invoicing?

Once you've updated your delivery fee, any orders delivered will be invoiced to you at the new delivery fee you have set. On your invoice, you will see a rebate for your total delivery fees and the corresponding number of orders.

Why can’t I set a higher delivery fee?

Delivery fees are capped to ensure that we delivery fees remain acceptable to customers. This helps to ensure customers continue to order from your restaurant and from Deliveroo in the future.

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