1. Check your spam or junk folder
Invoice emails are sent weekly. If you cannot see them in your inbox, check your spam or junk folder for emails from Deliveroo.
2. Download invoices from Partner Hub
You can access your invoices at any time in Partner Hub.
Invoices are available to download:
In PDF format
In CSV format
For up to 12 months
Downloading from Partner Hub is the quickest way to access your current and past invoices.
3. Contact Partner Support
If:
You cannot find the emails in spam, and
You cannot access invoices in Partner Hub
Contact your local Partner Support team and include:
Your business name
Your restaurant details
They will help you check your account and resend invoices if needed.