Your opening hours on Deliveroo should match the hours you can fulfil delivery orders and have it ready for the rider.
Keeping your opening hours accurate helps:
Show customers when they can order from you
Prevent rejections
Avoid delays for riders and customers
Editing your opening hours in Hub
To check and change your opening hours go into Hub and direct to the Settings section. You can change your opening hours permanently or temporarily for bank holidays, training or events.
Use the “Settings” tab to access opening hours
Select a day, and add or change the hours
Use the “+ Add Hours” button to add extra shifts on the same day
Remember to “Save Changes” after editing
Note: that you cannot set '0' opening hours.
If you’re planning to close for a full day for a holiday, refurbishments or staff training you should schedule a day off instead.
Find out how to schedule days off here.
FAQs
How flexible are opening hours on Deliveroo?
You can select any period of time for any day of the week to be open or closed. Hours when Deliveroo riders are available are shown to help you decide which opening hours you choose.
If you offer pick-up, those hours are displayed with a note explaining that pick-up will not be affected.
What if I offer my own delivery?
For Restaurants that use their own delivery drivers (Marketplace+) - with or without pick-up enabled - zone hours are not displayed and you can select any period of time to be available for orders.
You can select hours after midnight — closing time will be shown with a “+1” to indicate closing the next day.