Skip to main content

Use Open Reminder in Order Manager

Open Reminder helps you get your site ready to accept orders before your scheduled opening time. Before your site opens, you'll receive reminders asking you to confirm that you're ready to open.

Get ready to open

If your site is closed and scheduled to open later, you'll receive an Open Reminder 30 minutes before your scheduled opening time.

With Order Manager, Open Reminder gives you a clearer countdown to opening, helping you see exactly when your site is due to open.

  • Select Open at [scheduled opening time] to confirm that you'll be ready to accept orders when your site opens.

  • Selecting this option doesn't open your site immediately. It simply confirms that you'll open at your scheduled opening time.

If you have Scheduled Orders, they'll also be highlighted in Open Reminder so you have time to prepare before your site opens.

If you don't respond

If you don't confirm that you're ready to open, your site will remain closed.

Once your scheduled opening time has passed, you'll receive another reminder asking whether you'd like to:

  • Open now

  • Remain closed

With Order Manager, a clear warning icon and message make it easy to see that your scheduled opening time has passed and what to do next.

If you choose Remain closed, you'll be asked to confirm your decision before your site stays closed.

Scheduled Orders

If you have Scheduled Orders, Open Reminder highlights them before your site opens.

This helps you:

  • prepare for upcoming orders

  • open on time

  • reduce the risk of missed orders

With Order Manager, Scheduled Orders are more visible in Open Reminder, making it easier to prepare before service begins.

With a clearer countdown, more visible Scheduled Orders and simpler actions, Order Manager makes it easier to prepare for opening and start accepting orders on time.

Did this answer your question?