Bulk Management allows you to make large changes to your menu or catalogue using a CSV file.
You can use it to:
Add new items
Update existing items
Delete items
Update stock availability
Move items between categories
Add additional languages
All actions follow the same upload process.
How Bulk Management works
Every bulk action follows these steps:
Download the template
Edit the CSV file
Upload the file
Review errors or warnings
Confirm the changes
You cannot undo an upload once confirmed, so review carefully before completing.
For file formatting rules, see Bulk Management CSV attributes explained.
If you see an error message, see Bulk upload errors and how to fix them.
How to access Bulk Management
Log in to Menu Manager
Click Bulk Management
Select the action you want to complete
Add items in bulk
Use this to add multiple new items at once.
Step 1: Download the template
Select Add Items
Click Download Template
Choose the attributes you want to include
Download the CSV file
Step 2: Complete the file
Add one row per new item
Use the correct
category_idfor existing categoriesTo create a new category:
Leave
category_idblankEnter a new
category_name
Do not edit Deliveroo-generated IDs
For attribute definitions and accepted values, see Bulk Management CSV attributes explained.
Step 3: Upload and confirm
Upload the completed file
Fix any errors
Review the changes
Confirm upload
Update items in bulk
Use this to change details such as prices, descriptions, tax rates, dietary information or restrictions.
Step 1: Download the template
Select Update Items
Choose the attributes you want to update
Download the CSV file
Step 2: Edit the file
Do not modify
item_idUpdate only the fields you want to change
Delete rows for items you are not updating
Step 3: Upload and confirm
Follow the standard upload process.
If upload fails, see Bulk upload errors and how to fix them.
Delete items in bulk
Use this to permanently remove items from your menu or catalogue.
Step 1: Download the template
Select Delete Items
Download the CSV file
Step 2: Edit the file
Keep only the rows for items you want to delete
Remove all other rows
Do not edit item IDs
Step 3: Upload and confirm
Deleted items cannot be recovered once confirmed.
Update stock availability in bulk
Use this to update stock across multiple sites.
You can mark items as:
available
unavailable
hidden
Important:
You can update a maximum of 10 sites at a time.
Steps
Select Update Stock Availability
Choose up to 10 sites
Download the template
Update only the stock status columns
Upload and confirm
Update item-category mapping in bulk
Use this to move items between categories.
Steps
Select Item-Category Mapping
Download the template
Update category fields:
Use correct
category_idfor existing categoriesLeave
category_idblank to create a new category
Upload and confirm
Do not modify existing category IDs.
Add additional languages to items or categories
Use this to upload translations.
Supported language codes:
en
fr
it
ar
zh
Steps
Select the relevant language update option
Download the template
Duplicate rows for each language
Add the correct
locale_codeUpload and confirm
Before you finish
Check your file is CSV format
Ensure file size is under 8MB
Review errors carefully before confirming
For:
Field definitions and accepted values → Bulk Management CSV attributes explained
Error messages and troubleshooting → Bulk upload errors and how to fix them

