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COVID-19 - Coronavirus
COVID-19 - Coronavirus
Safety measures and advice from Deliveroo - for more go to https://go.deliveroo.com/uk/Covid19
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21 articles in this collection
Written by
Adam S-R
and
Anne Sophie Delafosse
The basics
Keeping safe: Deliveroo's Coronavirus restaurant guide
Deliveroo’s guide for restaurant, rider and consumer safety
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Written by
Adam S-R
Updated over a week ago
Contact-free deliveries
How to manage rider handovers for contact-free deliveries
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Written by
Adam S-R
Updated over a week ago
Setting up a delivery-only restaurant
Overview: Converting existing restaurants into best practice, delivery-only operations
Guidance for operating delivery-only kitchens - developed using learnings from Editions kitchens and our worldwide restaurant partners.
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Written by
Adam S-R
Updated over a week ago
Part one: Best practice delivery-only operations - physical set up
Mandatory: Floor plans to avoid cross-contamination
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Written by
Adam S-R
Updated over a week ago
Part two: Organising your restaurant for success and avoiding cross-contamination
Roles, responsibilities and management of staff
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Written by
Adam S-R
Updated over a week ago
Part three: Operations for maximum safety and customer trust
Mandatory: Hygiene and customer care best-practice
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Written by
Adam S-R
Updated over a week ago
Part four: Staffing guidance for delivery-only restaurant service - UK
Staffing and financial planning guidance for partners switching to a delivery-only kitchen
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Written by
Adam S-R
Updated over a week ago
Reopening your restaurant
The UK Government's ‘Eat Out to Help Out’ scheme and Deliveroo
Everything you need to know about ‘Eat Out to Help Out’ and Deliveroo's Table Service
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Written by
Adam S-R
Updated over a week ago
Understanding UK government guidelines
Based on Deliveroo’s 5 point plan for reopening
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Written by
Adam S-R
Updated over a week ago
Reopening your restaurant safely as delivery-only
Safety and profitability guidance for reopening as a delivery-only kitchen
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Written by
Adam S-R
Updated over a week ago
FAQs
FAQs: Financial assistance related to Coronavirus (COVID-19) - UK
Our responses to questions from restaurants about financial assistance - For more information go to https://go.deliveroo.com/uk/Covid19
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Written by
Adam S-R
Updated over a week ago
FAQs: In-app marketing and Coronavirus (COVID-19)
Common questions from restaurants and our responses, regarding the visibility of restaurants in the Deliveroo app
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Written by
Adam S-R
Updated over a week ago
FAQs: Common questions from Restaurants about the impact of Coronavirus on their operations - AU
Coronavirus (COVID-19) solutions for restaurants and riders
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Written by
Adam S-R
Updated over a week ago
FAQs: Common questions from Restaurants about the impact of Coronavirus on their operations - UK
Coronavirus (COVID-19) solutions for restaurants and riders
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Written by
Adam S-R
Updated over a week ago
FAQs: Common questions from Restaurants about the impact of Covid-19 on their operations - FR
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Written by
Anne Sophie Delafosse
Updated over a week ago
FAQs: Common questions from Restaurants about the impact of Coronavirus on their operations - BE
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Written by
Anne Sophie Delafosse
Updated over a week ago
FAQs: Common questions from Restaurants about the impact of Covid-19 on their operations - ES
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Written by
Anne Sophie Delafosse
Updated over a week ago
FAQs: Common questions from Restaurants about the impact of Coronavirus on their operations - UAE
Coronavirus (COVID-19) solutions for restaurants and riders in UAE
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Written by
Adam S-R
Updated over a week ago
FAQs: Common questions from Restaurants about the impact of Covid-19 on their operations - HK
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Written by
Anne Sophie Delafosse
Updated over a week ago
FAQs: Common questions from Restaurants about the impact of Coronavirus on their operations - NL
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Written by
Anne Sophie Delafosse
Updated over a week ago
Editions sites
Editions site contingency plans for COVID-19 - UK, UAE, AU
In addition to our general guidance, here is Deliveroo's planning document for Editions sites
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Written by
Adam S-R
Updated over a week ago