Handling orders

Everything you need to know about accepting, preparing and delivering orders

Roey avatar A
11 articles in this collection
Written by Roey and Adam Spawton-Rice

What to expect from Table Service - AUS

Find out more about Deliveroo's latest customer product offering
A
Written by Adam Spawton-Rice
Updated today

What to expect from Table Service - UK & IE

Find out more about Deliveroo's latest customer product offering
A
Written by Adam Spawton-Rice
Updated this week

Changes to pick up times

We’re making pickup times more accurate so riders don’t arrive too early
A
Written by Adam Spawton-Rice
Updated over a week ago

How to manage Pickup orders

A guide for Pickup order fulfilment
Roey avatar
Written by Roey
Updated over a week ago

Accepting and preparing delivery orders

How to accept, prepare and pass off orders for delivery
Roey avatar
Written by Roey
Updated over a week ago

How to accept orders automatically

Increase your sales by automatically accepting orders on the Deliveroo tablet
Roey avatar
Written by Roey
Updated over a week ago

Accepting and preparing orders if you do your own delivery

How to accept, prepare and pass off orders for delivery
Roey avatar
Written by Roey
Updated over a week ago

Scheduled orders

Learn how to manage orders that customers place in advance for later
Roey avatar
Written by Roey
Updated over a week ago

Getting started with Pickup

A guide to preparing your restaurant for Pickup
Roey avatar
Written by Roey
Updated over a week ago

How to give yourself more time to prepare food when you're busy with Busy Mode

Learn more about busy mode and how you can control when riders arrive
Roey avatar
Written by Roey
Updated over a week ago

A fresh new look for the order management app

Over the next few weeks, we’ll be rolling out a fresh new look to the order management app.
Roey avatar
Written by Roey
Updated over a week ago