Policies for Restaurants

We have included information on policies relevant to your business below. Our "Ranking Policy" and our "Data Access and Sharing Policy" are available on request from Partners@deliveroo.co.uk

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9 articles in this collection
Written by Roey, Adam Spawton-Rice, and Tom Winders

Our community guidelines for restaurants

Making Deliveroo work for you, riders and customers
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Written by Adam Spawton-Rice
Updated over a week ago

Deliveroo's partner support policy

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Written by Adam Spawton-Rice
Updated over a week ago

Photography Policy - UK, AU, SG

This photography policy applies where we are providing you with images
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Written by Roey
Updated over a week ago

Food hygiene and safety policy

This policy sets out the food hygiene and standards that we expect Restaurants to meet in order to sell their products through the Platform.
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Written by Roey
Updated over a week ago

Deliveroo food hygiene rating policy

The minimum food hygiene rating requirements that we expect Restaurants to meet in order to sell their products through the Platform
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Written by Tom Winders
Updated over a week ago

Registration and licensing policy

The types of registrations, licences and permits that Restaurants may require in order to sell products through the Platform
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Written by Roey
Updated over a week ago

Complaint / recall policy

This policy sets out what we expect Restaurants to have in place if orders go wrong.
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Written by Roey
Updated over a week ago

Deliveroo food information policy

The standards that we expect Restaurants to meet in order to sell their products through the Platform.
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Written by Roey
Updated over a week ago

Deliveroo allergen policy

The standards that we expect Restaurants to meet regarding allergens in order to sell their products through the Platform
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Written by Roey
Updated yesterday