The Partner Hub App is designed to make it easier for partners to manage their business on the go. With timely alerts and a mobile-optimised interface, you can stay informed about operational issues, new opportunities, and more, all from your mobile device.
Key Features
Hub Alerts
Stay informed with timely alerts that help you take immediate action to improve your business.
• New Customer Reviews Received: Daily notification when new reviews are available to reply to customers.
• Order disruption detected: Real-time alert if your site cancels or rejects 2 consecutive customer orders.
• First order cancelled or rejected: Real-time alert if the first order of the day is cancelled or rejected.
Push Notifications
You can enable push notifications to never miss a Hub Alert.
Notification Centre
You can find any alerts that you have missed in the new Notification Centre.
How to Get Started
Install the Partner Hub App
The Partner Hub App is a Progressive Web Application (PWA) that can be installed by visiting Hub on your mobile web browser. Follow the instructions to install the app and start managing your business more efficiently:
• For iOS phones, visit Hub on your browser and tap the "share" icon, then select "Add to home screen".
• For Android phones, visit Hub on your browser and follow the install prompts.
For more detailed instructions, visit https://partner-hub.deliveroo.com/settings/app.
Enable Push Notifications
You can enable push notifications by first installing the app and then enabling them when prompted.
FAQs
Who is the app for?
The app is designed primarily for managers overseeing operations for multiple sites, but is also useful for all decision-makers on our platform.
Can team members use the app?
Yes, any team member can install and use the app.
What platforms are the app available on?
The app can be installed on iOS and Android phones and tablets, as well as supported desktop browsers.
How do I install the Partner Hub App on iOS?
Visit Hub on your browser and tap the "share" icon, then select "Add to home screen".
How do I install the Partner Hub App on Android?
Visit Hub on your browser and follow the install prompts. For more detailed instructions, visit https://partner-hub.deliveroo.com/settings/app.
Where can I find alerts within the app?
All Hub alerts can be found in the new Notification Centre (look for the "bell" icon in Hub).
How do I enable push notifications?
Enable push notifications by allowing them when prompted when first installing the app. If this doesn’t work, try deleting the app and re-installing to fix the issue.
How do I disable push notifications?
You can disable push notifications from your device settings.
Stay informed and manage your business efficiently with the Partner Hub App. Install it today and take control of your operations on the go!