Issues can happen and your first point of contact should be your POS or Middleware. If they can’t solve the problem, they should reach out to Deliveroo’s Technical Integrations Support (TIS) Portal, which is a dedicated portal for POS and Middleware companies to access help articles as well as get support with troubleshooting technical issues.
How to troubleshoot your system connection with Deliveroo
What to do if there's an issue with your Deliveroo POS integration
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Written by Ash
Updated over a week ago