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How to add or remove users in Partner Hub

This article explains how to manage user access in Partner Hub.

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Written by Aidan Baker
Updated over 2 weeks ago

You can add or remove team members who need access to:

  • Partner Hub

  • Your Deliveroo tablet

  • Your order picker (for grocery or retail partners)

User access is managed in the Teams tab.

Add a new user

  1. Log in to Partner Hub

  2. Go to Teams

  3. Select Invite a new member

  4. Choose:

    • The role you want to assign

    • The site(s) they should have access to

  5. Send the invitation

The new user will receive an email with instructions to set up their account.

Remove a user

  1. Go to Teams in Partner Hub

  2. Find the user you want to remove

  3. Select the pencil icon next to their name

  4. Select Delete team member

Removing a user will immediately remove their access to Hub and related devices.

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