From next Wednesday 17th October we’ll be trialling a new feature that aims to give you more control when you’re at your busiest.

You've told us how tough it can be in the kitchen to prepare orders when they’re piling up, like on a busy Saturday night. So we’ve built a ‘Busy mode’ switch for whenever you’re too busy. Just tap it to tell us how long you want before a rider should arrive for any new orders.

If you tell us 30 minutes, we’ll try to give you at least 30 minutes before a rider arrives. If the order is really big or our riders are really busy, it might be longer.

This switch will replace the Quiet, Moderate and Busy buttons and you’ll find it in the top right corner of your tablet. Remember, using ‘Busy mode’ might move you down the restaurant list on the app so be sure to tap the switch again once you’re back to normal. Please let anyone who uses the Deliveroo tablet know about this change. 

We will be rolling out Busy Mode gradually over the next few weeks so not all restaurants will receive the feature at the same time but you will be notified on the tablet before the feature is turned on.

We’ve built this trial based on feedback from hundreds of restaurants like yours so we hope it really helps you, your team and your business. 

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